Policy changes, without friction
The AIMTA Agent that guides customers through mid-term adjustments with accuracy, compliance, and zero friction.
Coming soon
40% reduction
In MTA handling time
Proven in production, delivering measurable impact in months
About Michaela
Michaela the AI MTA Agent is designed for live mid-term adjustment journeys. She understands policy context, applies rules in real time, and guides customers through changes with ease, ensuring disclosures are captured, pricing impacts are explained, and everything is delivered with precision and transparency.
I'm ideal for…
- Address changes
- Vehicle swaps
- Named driver updates
- Cover amendments
How Michaela works
Three steps to frictionless adjustments.
01
Customer requests a change
Michaela identifies the adjustment type and gathers the required information in a single, guided exchange.
02
Michaela applies the rules
Regulatory checks, pricing logic, and disclosure requirements are handled accurately and transparently.
03
Change confirmed
The policy is updated with full compliance, and the customer leaves with clarity and confidence.
Wait a moment...
Could I not just build it myself?
Building production-grade AI for insurance requires persistent memory, real-time decisions, compliant personalisation, and continuous learning built in from day one. Michaela delivers the infrastructure without 12-24 months of engineering.
What next?
Ready to simplify mid-term adjustments?
Get Michaela live in a matter of weeks. We handle implementation.
Safe, regulated AI for insurance
SAFER ensures every AI agent operates securely, transparently, and compliantly - meeting regulatory expectations while delivering consistent, auditable outcomes across live insurance journeys.
Ready to get started?
Request a demo and see OpenDialog in action.
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